Terms and Conditions

Terms and Conditions

Last Updated: 1 September 2026

These Terms and Conditions (“Terms”) govern your access to and use of artivahospitality.com and any pages, content, functionality, forms, or materials made available through the website (collectively, the “Website”).

The Website is operated by Artiva Hospitality (“Artiva Hospitality,” “Artiva,” “we,” “us,” or “our”).

By accessing or using the Website, you agree to these Terms. If you do not agree with these Terms, please do not use the Website.

1. About Artiva Hospitality

Artiva Hospitality provides custom furniture, fixtures, equipment, lighting, and related project coordination services for hospitality projects.

Our headquarters are located in Chino, California, and we work with factory partners and service providers in multiple locations in connection with hospitality projects.

The Website is primarily intended for hotel owners, developers, interior designers, procurement professionals, operations teams, and other business and hospitality industry users.

2. Website Information Only

The Website provides general information about Artiva, our capabilities, services, process, experience, projects, products, and industry perspectives.

Website content is provided for general informational and marketing purposes and does not, by itself, constitute:

• A binding quote

• A purchase order

• A proposal

• A guarantee of pricing

• A guarantee of availability

• A guarantee of manufacturing capability

• A guarantee of lead time

• A delivery commitment

• A warranty

• Professional engineering, architectural, legal, or compliance advice

• An offer capable of acceptance

• A binding agreement to provide products or services

A business relationship with Artiva is established only through the applicable written proposal, quotation, purchase order, contract, order acknowledgment, or other agreement accepted by the appropriate parties.

3. Project Agreements Control

Hospitality FF&E projects involve project-specific requirements, specifications, approvals, pricing, manufacturing conditions, shipping schedules, tariffs, freight costs, installation conditions, and other variables.

Any products or services Artiva provides will be governed by the applicable project documentation or written agreement.

If there is any conflict between these Website Terms and an executed agreement, accepted purchase order, quotation, or other project-specific terms between you and Artiva, the project-specific agreement will control with respect to that project.

4. Quotes, Pricing, and Estimates

Any pricing, cost information, ranges, timelines, or similar information displayed on the Website is general information unless expressly identified as a formal quotation.

Project pricing may depend on factors including:

• Final specifications

• Dimensions and quantities

• Materials and finishes

• Approved drawings and samples

• Manufacturing requirements

• Freight and logistics costs

• Tariffs, duties, and taxes

• Delivery location

• Installation or staging requirements

• Market conditions

• Exchange rates

• Production availability

No Website content should be relied upon as final project pricing.

Formal pricing is provided separately by Artiva and is subject to the terms, assumptions, validity period, and exclusions stated in the applicable quote or proposal.

5. Lead Times and Delivery Information

Any manufacturing, sampling, shipping, or delivery timelines described on the Website are estimates or examples unless expressly incorporated into a project-specific written agreement.

Actual schedules may vary because of factors including approvals, revisions, production capacity, material availability, shipping conditions, customs processing, freight schedules, weather, labor conditions, government requirements, and events outside Artiva’s reasonable control.

Project-specific timing will be addressed through the applicable quotation, purchase order, project schedule, or agreement.

6. Product Specifications and Images

Artiva works on custom hospitality projects in which products may be manufactured to project-specific designs, dimensions, materials, finishes, and specifications.

Images, renderings, drawings, photographs, samples, dimensions, finish representations, product descriptions, and other visual materials on the Website are provided for illustrative or informational purposes unless expressly incorporated into a written project agreement.

Actual materials and finishes may vary in appearance because of natural material variation, manufacturing processes, screen settings, lighting, photography, production tolerances, or approved project modifications.

Final product requirements are determined through applicable approved specifications, shop drawings, samples, purchase orders, and other project documentation.

7. Standards and Compliance Information

The Website may describe product categories or products intended to meet particular commercial, safety, environmental, electrical, furniture, fire-safety, or hospitality standards.

The applicability of any specific code, certification, testing requirement, or standard depends on the product, specification, project, jurisdiction, and intended use.

Website references to standards do not constitute an independent certification or warranty that every product Artiva offers complies with every referenced standard in every circumstance.

Any required compliance, certification, testing, or documentation for a particular project should be confirmed in the applicable project specifications and written agreement.

8. Project Portfolio

The Website may include photographs, property names, hospitality brands, locations, project scopes, or other information relating to projects with which Artiva has been involved.

References to hotels, hotel brands, owners, designers, operators, procurement companies, or other third parties are used to identify relevant projects or industry context.

Unless expressly stated otherwise, such references do not imply that the referenced third party sponsors, endorses, is affiliated with, or has authorized any broader representation about Artiva.

All third-party trademarks and brand names remain the property of their respective owners.

9. Intellectual Property

Unless otherwise indicated, the Website and its original content, including the following, are owned by or licensed to Artiva and are protected by applicable copyright, trademark, and other intellectual property laws:

• Text

• Graphics

• Layouts

• Website design

• Artiva branding

• Logos

• Photography owned by Artiva

• Videos

• Illustrations

• Downloadable materials

• Product and process content

You may view and use the Website for legitimate personal or business evaluation purposes.

You may not, without prior written permission:

• Copy substantial portions of the Website

• Reproduce or republish Website materials

• Sell or commercially exploit Website content

• Remove copyright or proprietary notices

• Use Artiva trademarks in a misleading manner

• Present Artiva content as your own

• Scrape or systematically extract Website content for commercial reuse

• Use Website materials to falsely imply an affiliation with Artiva

10. Submitted Materials

If you voluntarily send Artiva project information, drawings, specifications, designs, photographs, documents, or other materials through the Website or in connection with an inquiry, you represent that you are authorized to provide those materials to us.

You retain ownership of intellectual property that you own in submitted materials.

You grant Artiva permission to use, reproduce, review, transmit, and share those materials internally and with relevant service providers or project participants as reasonably necessary to:

• Evaluate your inquiry

• Prepare a quotation or proposal

• Assess manufacturability

• Communicate with you

• Perform requested services

• Manage a resulting project

This permission does not give Artiva ownership of your underlying intellectual property.

Any separate confidentiality or nondisclosure agreement between you and Artiva will control where applicable.

11. Acceptable Use

You agree not to use the Website to:

• Violate any applicable law

• Submit false or misleading information

• Impersonate another person or business

• Attempt unauthorized access to the Website or its systems

• Interfere with the security or operation of the Website

• Introduce malware, malicious code, or harmful technology

• Conduct automated scraping that materially burdens the Website

• Collect information about other users without authorization

• Use the Website in a manner that could damage Artiva or third parties

• Infringe intellectual property or other legal rights

We may restrict or block access where reasonably necessary to protect the Website, our business, or others.

12. Third-Party Websites and Services

The Website may link to or integrate with third-party websites and services.

Artiva does not control those third parties and is not responsible for their:

• Content

• Availability

• Security

• Accuracy

• Products

• Services

• Privacy practices

• Terms or policies

A link from our Website does not necessarily constitute an endorsement.

Your use of third-party websites or services is governed by their own terms and policies.

13. Website Availability

We aim to maintain an accurate and reliable Website, but we do not guarantee that it will always be available, uninterrupted, secure, or error-free.

We may modify, suspend, remove, or discontinue Website content or functionality at any time.

14. Accuracy of Information

We make reasonable efforts to present accurate information, but Website information may occasionally contain errors, omissions, outdated information, or inaccuracies.

Hospitality projects, manufacturing conditions, regulations, freight markets, product capabilities, specifications, and other business conditions may change.

We reserve the right to correct or update Website information at any time without prior notice.

15. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE WEBSITE AND ITS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

ARTIVA DISCLAIMS WARRANTIES REGARDING THE WEBSITE, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, TO THE EXTENT SUCH WARRANTIES MAY LAWFULLY BE DISCLAIMED.

THIS WEBSITE DISCLAIMER DOES NOT REPLACE OR MODIFY ANY EXPRESS WARRANTY PROVIDED IN A SEPARATE WRITTEN AGREEMENT RELATING TO PRODUCTS OR SERVICES PURCHASED FROM ARTIVA.

16. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ARTIVA AND ITS OWNERS, OFFICERS, EMPLOYEES, REPRESENTATIVES, AND AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING SOLELY FROM YOUR ACCESS TO, USE OF, OR INABILITY TO USE THE WEBSITE.

THIS SECTION APPLIES TO WEBSITE USE AND DOES NOT OVERRIDE LIABILITY TERMS EXPRESSLY AGREED TO IN A SEPARATE WRITTEN CONTRACT BETWEEN ARTIVA AND A CLIENT.

Some jurisdictions do not allow certain exclusions or limitations of liability, so portions of this section may not apply to you.

17. Indemnification

To the extent permitted by law, you agree to indemnify and hold Artiva harmless from claims, damages, liabilities, losses, and reasonable expenses arising out of:

• Your unlawful misuse of the Website

• Your violation of these Terms

• Materials you submit without authorization

• Your infringement of a third party’s rights

This provision does not apply to the extent a claim results from Artiva’s own conduct for which liability cannot lawfully be excluded.

18. Privacy

Our collection and use of personal information through the Website is described in our Privacy Policy, which is incorporated into these Terms by reference.

19. Governing Law

These Terms and disputes arising specifically from use of the Website are governed by the laws of the State of California, without regard to conflict-of-laws principles.

Subject to any different dispute-resolution provisions contained in a separate written agreement between Artiva and a client, disputes arising solely from these Terms or use of the Website will be subject to the jurisdiction of the appropriate state or federal courts located in San Bernardino County, California.

20. Changes to These Terms

We may revise these Terms from time to time.

The revised version becomes effective when posted on the Website unless otherwise stated. The “Last Updated” date at the top indicates when these Terms were most recently revised.

Continued use of the Website after revised Terms become effective constitutes acceptance of those revised Terms to the extent permitted by law.

21. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be enforced to the greatest extent permitted by law, and the remaining provisions will remain in effect.

22. No Waiver

Our failure to enforce a provision of these Terms does not waive our right to enforce that provision or any other provision later.

23. Entire Agreement Regarding Website Use

These Terms, together with our Privacy Policy, constitute the agreement between you and Artiva regarding general use of the Website.

They do not replace any separate quotation, proposal, purchase order, NDA, sales terms, project agreement, or other contract entered into between Artiva and a client, supplier, or other business partner.

24. Contact

Questions about these Terms may be directed to:

Artiva Hospitality
13901 Magnolia Ave.
Chino, CA 91710
United States

Email: hello@artivahospitality.com
Phone: (909) 955-3456